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Enabling Digital Transformation with the Right UCaaS Solution

enabling digital transformation with the right ucaas solution

Published By: Research Desk Released: Dec 24, 2018

Frost & Sullivan, a leading market research and analysis firm, recently released Enabling Digital Transformation with the Right UCaaS Solution. It’s a comprehensive buyers’ guide that disti...

Understanding the Real Cost of Your Business Communications System

understanding the real cost of your business communications system

Published By: Research Desk Released: Dec 24, 2018

When assessing the future of your business communications, making the decision to stick with an on-premises phone system versus moving your communications to the cloud can be a complex process. Of cou...

IHS Technology: UC as a Service (UCaaS)

ihs technology: uc as a service (ucaas)

Published By: Research Desk Released: Dec 21, 2018

The UC as a Service (UCaaS) Scorecard profiles, analyzes, and ranks leading hosted unified communications service providers in the U.S. and Canada. Service provider scores are based on criteria suc...

IHS: Delivering a Modern Communications Experience on a Global Scale

ihs: delivering a modern communications experience on a global scale

Published By: Research Desk Released: Dec 21, 2018

According to IHS Markit's 2017 Unified Communication (UC) Strategies and Vendor Leadership North American Enterprise Survey, 60% of respondents will have some or all of their unified communications in...

Unified Endpoint Management (UEM): How it Can Help Organizations Address The Challenges of Digital Trasformation

unified endpoint management (uem): how it can help organizations address the challenges of...

Published By: Research Desk Released: Dec 20, 2018

There are facing three key management challenges as organizations move toward digital transformation: a proliferation of endpoints, growing security threats and vulnerabilities, and rising demands for...

Managing All Devices the Same Way with Unified Endpoint Management (UEM)

managing all devices the same way with unified endpoint management (uem)

Published By: Research Desk Released: Dec 20, 2018

This paper explores the evolution of UEM and the most useful characteristics in a UEM product. Readers will take away ideas on unifying endpoint management for all devices in their organizations....

The Ten Key Features You Need in a Service Desk Solution

the ten key features you need in a service desk solution

Published By: Research Desk Released: Dec 20, 2018

In many ways, the service desk acts as the face of the IT department. It enables most interactions between users and IT, including problem reporting and resolution, and it sets the tone for support in...

Facing the Endpoint Reality: Unified Endpoint Management (UEM) Trends

facing the endpoint reality: unified endpoint management (uem) trends

Published By: Research Desk Released: Dec 20, 2018

We have become a truly mobile and distributed workforce. This comes with benefits but has also introduced complexity and security challenges. That’s why it’s important to understand the latest tre...

The State of Support Services 2017

the state of support services 2017

Published By: Research Desk Released: Nov 14, 2018

The way companies approach support services is changing both in terms of the organizational structure as well as the areas of focus and key performance indicators (KPIs). Support teams are no longer ...

NetScaler ADC Pooled Capacity eBook _The Guide to Multi_Dimensional ADC Scaling for Digital Transformation

netscaler adc pooled capacity ebook _the guide to multi_dimensional adc scaling for digita...

Published By: Research Desk Released: Nov 14, 2018

You need an ADC that can reduce you app delivery costs by managing capacity centrally, and allocating bandwidth flexibly across your network. How do you select an ADC solution that will protect your i...

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