Explore Latest Technology Whitepapers for Free | SaaS Demand

AI-Powered Personalization

ai-powered personalization

Published By: Research Desk Released: Jul 26, 2019

You cannot accurately predict what your customer will want next. Artificial intelligence can. By 2020, businesses that use AI and related technologies like machine learning and deep learning to unc...

Breakthrough Tools

breakthrough tools

Published By: Research Desk Released: Jul 24, 2019

Employees have been using chat tools like text messages and social media with ease for years. Transitioning to similar forms of team communication at work is a natural next step for the mobile-first, ...

Standardizing the Machine Learning Lifecycle

standardizing the machine learning lifecycle

Published By: Research Desk Released: Jul 23, 2019

Successfully building and deploying a machine-learning model can be difficult to do once. Enabling other data scientists (or yourself) to reproduce your pipeline, compare the results of different vers...

Get Your Personalized Roadmap To Digital Transformation In Healthcare

get your personalized roadmap to digital transformation in healthcare

Published By: Research Desk Released: Jul 22, 2019

Get custom resources to help guide your healthcare organization’s digital transformation. Focusing on five crucial areas, this five-minute interactive assessment gives both payors and providers acce...

Banking on AI

banking on ai

Published By: Research Desk Released: Jul 17, 2019

Learn how the use of artificial intelligence (AI) technologies is changing the way you do business in banking and capital markets. Read the Banking on AI e-book and discover how AI will continue to af...

Six Must-Haves When Using Slack

six must-haves when using slack

Published By: Research Desk Released: Jul 15, 2019

Companies are realizing incredible benefits by incorporating ChatOps into their incident management workflows. Slack channels provide hyper-effective means to alert teams of issues, take immediate act...

Six Must-Haves When Using Slack

six must-haves when using slack

Published By: Research Desk Released: Jul 15, 2019

Ideally, users of a modern incident management solution need to have access to a multitude of features so that they can address specific challenges directly within the chat tool. During an incident, s...

HIMSS Paper: Saving costs, time, and resources to improve patient care

himss paper: saving costs, time, and resources to improve patient care

Published By: Research Desk Released: Jul 10, 2019

To meet rising demands, hospitals and acute‑care facilities are turning to stronger workflow management solutions to ensure time and resources are where they need to be – focused on the patients t...

How to end IVR Horrors

how to end ivr horrors

Published By: Research Desk Released: Jun 12, 2019

Who among us has not recoiled before the horror of a terrible Interactive Voice Response (IVR) experience? IVR technology was created to save businesses money, but it has mutated into a timesucking, c...

Accelerating Service Delivery with the IT Automation

accelerating service delivery with the it automation

Published By: Research Desk Released: Jun 12, 2019

Automation is one of the keys to achieving speed and agility in delivering the IT services that your business units and software developers need to bring applications and services to market faster. VM...

Our Brands