Latest Sales & Marketing Whitepapers for Free | SaaS Demand

Unload Technical Debt and Transform Commerce

unload technical debt and transform commerce

Published By: Research Desk Released: Nov 19, 2019

How to shed technical baggage to succeed in the next era of commerce....

Retail in 4 Dimensions: Understanding Consumer Behavior in an Age of Relativity

retail in 4 dimensions: understanding consumer behavior in an age of relativity

Published By: Research Desk Released: Nov 19, 2019

Why today’s retail landscape is in a constant state of flux as the march of digital technology continues to trample all over traditional models of consumer buying habits....

Go Direct-to-Consumer and Prepare your Business for Success

go direct-to-consumer and prepare your business for success

Published By: Research Desk Released: Nov 19, 2019

Consumers want direct access to goods and services. In fact, consumers asking for a direct relationship is a top driver of why brands have gone direct thus far. Brands must determine what value the...

perry ellis drives brand loyalty

Published By: Research Desk Released: Nov 19, 2019

A real-life example of how a customer experience platform built for retail makes all the difference in achieving successful business results....

Customer Experience in the Digital World: Consumer Goods and Retail

customer experience in the digital world: consumer goods and retail

Published By: Research Desk Released: Nov 19, 2019

Today’s lightning-paced digital retail world means shoppers have more power than ever, and they want what they want NOW. Is your ecommerce strategy designed to deliver the best customer experience? ...

Infographic: Are you missing the critical link in the customer experience chain?

infographic: are you missing the critical link in the customer experience chain?

Published By: Research Desk Released: Nov 19, 2019

All businesses make constant eorts today to improve their customer experience (CX) to drive revenue and profitability. There is, however, one vital link in the chain that is often ignored strong emplo...

TSIA: The Future of Support Interactions

tsia: the future of support interactions

Published By: Research Desk Released: Nov 15, 2019

What can support organizations do today in preparation to meet and exceed future customer expectations? As customer experience evolves, support interactions need to be persistent, personalized, and...

Equinix Customer Case Study Enabling Immense Data Intake For Tomorrow’s Automated Vehicle

equinix customer case study enabling immense data intake for tomorrow’s automated ve...

Published By: Research Desk Released: Nov 12, 2019

Uploading directly to an IBX was by far the most stable, efficient and cost-effective option on the market. In addition to faster upload and processing times, it sped up the development process by all...

Connected Vehicle : Opportunities and Challenges Ahead

connected vehicle : opportunities and challenges ahead

Published By: Research Desk Released: Nov 12, 2019

Develop a data-driven culture, for both customer-facing and internal purposes. Consider also collaborating with your industry peers and leaders via consortia and partnerships, thus enabling new busine...

Automotive Digital Edge Playbook

automotive digital edge playbook

Published By: Research Desk Released: Nov 12, 2019

This playbook outlines how automotive industry leaders can deliver digital and connected car capabilities through greater collaboration with supply chain partners, business ecosystems and customers. ...

Our Brands