Latest Sales & Marketing Whitepapers for Free | SaaS Demand

7 Ways to Supercharge Your Supply Chain

7 ways to supercharge your supply chain

Published By: Research Desk Released: Nov 28, 2020

As a supply chain professional, your success is measured by your ability to efficiently deliver your product or service to the customer. Your ERP may leave you with poor visibility into your supply ch...

6 Ways CRM Data Impedes Sales and What You Can Do About It

6 ways crm data impedes sales and what you can do about it

Published By: Research Desk Released: Nov 17, 2020

Sales teams need data they can trust. But ensuring they have access to CRM data that’s accurate requires knowledge first and action second. In this special report, you’ll discover the types of dat...

The Rise of Marketing Automation as a Service

the rise of marketing automation as a service

Published By: Research Desk Released: Nov 17, 2020

In this white paper, we will examine Marketing Automation as a Service, why marketing automation is so valuable to organizations, the costs, and complexities of marketing automation, and finally how M...

The Buyers’ Guide for Customer Service Software

the buyers’ guide for customer service software

Published By: Research Desk Released: Nov 13, 2020

Freshworks’ Buyers’ Guide for Customer Service Software defines the key principles behind the software purchase decision, addressing the needs of each stakeholder involved. Key areas of focus i...

Stories of CX Transformation

stories of cx transformation

Published By: Research Desk Released: Nov 13, 2020

Today’s customer has all the power. Customer expectations have gone through the roof! The modern customer Expects instant engagement on every channel Uses reviews and ratings to make purc...

Freshdesk Omnichannel

freshdesk omnichannel

Published By: Research Desk Released: Nov 13, 2020

Introducing Freshdesk Omnichannel, the leading customer service and engagement platform that brings people and bots together to delight customers at every touchpoint. Delivering a delightful custom...

Building a Recession-Proof Contact Center

building a recession-proof contact center

Published By: Research Desk Released: Nov 13, 2020

Don’t wait for mandatory budget cuts to optimize your customer service operations. Learn how to enhance flexibility, spend wisely, and keep customer connections strong. Be the voice of reason in you...

Oracle Commerce Cloud Architecture

oracle commerce cloud architecture

Published By: Research Desk Released: Nov 12, 2020

Selling and consuming through digital channels originally began by selling simple products online to consumers. Fast forward to today, modern technologies such as augmented reality, virtual reality, I...

Go Beyond Ecommerce to Digital Commerce

go beyond ecommerce to digital commerce

Published By: Research Desk Released: Nov 12, 2020

Business buyers are becoming more comfortable making larger, more complex purchases online. In just a few years, $11 trillion will be generated from digital channels, and B2B online sales are expected...

The Definitive Guide to Template Management

the definitive guide to template management

Published By: Research Desk Released: Nov 12, 2020

The rapid growth of template management is setting new standards in productivity, document compliance and playing an improved role in both the Customer and Employee Experience. At the center of enterp...

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