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Empower Talent through Streamlined Practice Management

empower talent through streamlined practice management

Published By: Research Desk Released: Oct 22, 2021

The responsibilities of every practice manager are significant. They must oversee everything from new service development to marketing and sales, talent acquisition and training, to service delivery a...

The Customer‑Centric Guide to Selling Backup. For resellers and distributors

the customer‑centric guide to selling backup. for resellers and distributors

Published By: Research Desk Released: Oct 19, 2021

How to Speak to Your Customers’ Needs Are all backup and data management needs the same? While most customers have the same top priorities — protection, simplicity, and reliability — each cus...

Building the Connected Retail Experience

building the connected retail experience

Published By: Research Desk Released: Oct 18, 2021

In order to meet rising customer expectations and the adoption of new technologies, leading retailers must embrace an integration strategy across the retail value chain. This means implementing a stra...

The 2021 CX Divide Telecommunications

the 2021 cx divide telecommunications

Published By: Research Desk Released: Oct 14, 2021

Why customers matter more than ever While changing telecommunications (telco) providers can be an arduous process, it is set to become easier when the consumer data right (CDR) legislation is rol...

How to succeed with omni-channel customer service

how to succeed with omni-channel customer service

Published By: Research Desk Released: Oct 14, 2021

Delivering exceptional service across every interaction For more than a decade, nearly every enterprise has been striving to achieve omni-channel service: to deliver engaging customer service tha...

Improve Inventory Management With Real- Time Data Sync

improve inventory management with real- time data sync

Published By: Research Desk Released: Oct 14, 2021

Over the past year, a 71% spike in digital shopper traffic led to a 24% increase in retail spending. Shoppers today are embracing digital commerce and demand real-time product availability across ever...

CMO Playbook: Customer Retention

cmo playbook: customer retention

Published By: Research Desk Released: Oct 13, 2021

Even before the outbreak of the COVID-19 pandemic, the way customers interacted with businesses was already undergoing several changes. Eventually, the pandemic led to an unavoidable shift to a low-co...

Beyond CRM: The CFO’s Guide to Driving Sales Revenue and Reducing Sales Costs

beyond crm: the cfo’s guide to driving sales revenue and reducing sales costs

Published By: Research Desk Released: Oct 06, 2021

With remote selling and digital experiences becoming the primary way of engaging with customers, updating your customer relationship management (CRM) solution is more important than ever. Learn how to...

Streamline Account Opening and Onboarding in Financial Services

streamline account opening and onboarding in financial services

Published By: Research Desk Released: Oct 05, 2021

Onboarding new customers in banking involves long processes that span across days and involve activities like information gathering, completing the application, verifying identity, printing or emailin...

Enterprise Storage Vendor Infinidat Expands Total Available Market Opportunities with All-Flash System Introduction

enterprise storage vendor infinidat expands total available market opportunities with all-...

Published By: Research Desk Released: Oct 04, 2021

On June 16, 2021, enterprise storage vendor Infinidat announced its first all-flash system, the InfiniBox SSA. This is notable because Infinidat's hybrid flash array, the InfiniBox, has been outperfor...

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