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The Great Overtime Dilemma

the great overtime dilemma

Published By: Research Desk Released: Mar 26, 2021

There are multiple reasons why states and localities turn to overtime to get necessary work accomplished. These include unanticipated events such as blizzards or floods, high turnover that results in ...

Better Employee Experience from a Modern Workforce Management Platform Constellation Research: UKG And MarketSource Customer Case Study

better employee experience from a modern workforce management platform constellation resea...

Published By: Research Desk Released: Mar 25, 2021

See how MarketSource, a large managed staffing firm and UKG customer, was recently highlighted in a study conducted by Constellation Research, a Silicon Valley-based technology research and analyst fi...

Customer Experience Playbook

customer experience playbook

Published By: Research Desk Released: Mar 18, 2021

Discover how to deliver an exceptional customer experience (CX) that positions you to win and keep more customers. Read the Customer Experience Playbook to explore the trends that are shaping custom...

Comment étendre la capacité du service client pour l’avenir

comment étendre la capacité du service client pour l’avenir

Published By: Research Desk Released: Mar 06, 2021

Découvrez six bonnes pratiques utilisées par les leaders du service client pour traiter instantanément les demandes courantes des clients lorsque l’imprévu se produit. Découvrez comment : G�...

Winning With Superior Customer Experiences

winning with superior customer experiences

Published By: Research Desk Released: Feb 25, 2021

Across every industry, many of the world's best and fastest-growing brands are using Adobe Experience Manager to deliver personalised content accurately and on time. Why should the target audience ...

Educating Customers for Success- How to Set Up a Customer University

educating customers for success- how to set up a customer university

Published By: Research Desk Released: Feb 10, 2021

How do you streamline customer onboarding, increase retention, and ensure customers are getting value from your product, in a scalable way? In this eBook, we share LearnUpon's journey to building a un...

LMS Buyers Guide

lms buyers guide

Published By: Research Desk Released: Feb 10, 2021

What does your business really need from an LMS? In this guide, you’ll learn how to confidently shop and invest in a solution, that will help your company meet its vital training and business goals....

Riflettori Sull’impatto Economico Complessivo Di Red Hat Ansible Tower Per Forrester

riflettori sull’impatto economico complessivo di red hat ansible tower per forrester

Published By: Research Desk Released: Feb 10, 2021

Red Hat Ansible Tower può aiutare le aziende a gestire l’automazione su vasta scala, assicurando un’incredibile efficienza e risparmi sui costi. Questo approfondimento di Forrester sull’impatto...

Forrester TEI of Red Hat Ansible Spotlight

forrester tei of red hat ansible spotlight

Published By: Research Desk Released: Feb 10, 2021

Red Hat Ansible Tower can help organizations manage automation at great scale, bringing incredible efficiency and cost savings. This Forrester total economic impact spotlight highlights how one organi...

How Sprint Builds Trust with Customers Using Khoros Messenger

how sprint builds trust with customers using khoros messenger

Published By: Research Desk Released: Feb 09, 2021

Although Sprint was already known for excellent customer care, the brand felt constricted by an old-fashioned phone support model and wanted to find a way to balance timely support with secure transfe...

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