Customer Relationship Management (CRM ) Whitepapers for Free | SaaS Demand

5 Priorities for Providing a Successful Customer Experience

5 priorities for providing a successful customer experience

Published By: Research Desk Released: Dec 18, 2019

Financial services clients are changing in many ways, and they want a company that will evolve with them. Clients are increasingly using technology to perform actions that were previously reserved for...

SIMPLIFYING THE CUSTOMER EXPERIENCE

simplifying the customer experience

Published By: Research Desk Released: Dec 05, 2019

In today’s fast-paced mortgage industry, customers expect immediate, accurate responses and access to a variety of technology-based options to interact with their servicer. Most servicers outsource ...

MOBILE WORKERS BECOME the FACE of BRANDS

mobile workers become the face of brands

Published By: Research Desk Released: Dec 05, 2019

Customers are pushing companies to keep up with the innovation of the Fourth Industrial Revolution. With the lines blurring between B2B and B2C, companies need to re-evaluate their service strategies ...

Becoming a Trailblazer: GreenThumb keeps customer service in bloom with Field Service Lightning

becoming a trailblazer: greenthumb keeps customer service in bloom with field service ligh...

Published By: Research Desk Released: Dec 05, 2019

When the first rays of sunshine hit the UK each spring, GreenThumb’s expert field crew members are eager to help homeowners across the nation bring their lawns to life. That’s why the company rece...

Transform Customers Experience with Connected Field Service

transform customers experience with connected field service

Published By: Research Desk Released: Dec 05, 2019

In the era of the connected customer, delivering a superior, endto- end customer experience has never been more important. In fact, according to the Customers 2020 report, customer experience has over...

Streamlining the Customer Experience

streamlining the customer experience

Published By: Research Desk Released: Nov 22, 2019

Enhance your Customer Experience Delivery Let’s just get to the core of the issue: The customer experience (CX) is broken. Legacy technology is way behind and it creates a distorted view of the cust...

Go Direct-to-Consumer and Prepare your Business for Success

go direct-to-consumer and prepare your business for success

Published By: Research Desk Released: Nov 19, 2019

Consumers want direct access to goods and services. In fact, consumers asking for a direct relationship is a top driver of why brands have gone direct thus far. Brands must determine what value the...

perry ellis drives brand loyalty

Published By: Research Desk Released: Nov 19, 2019

A real-life example of how a customer experience platform built for retail makes all the difference in achieving successful business results....

Customer Experience in the Digital World: Consumer Goods and Retail

customer experience in the digital world: consumer goods and retail

Published By: Research Desk Released: Nov 19, 2019

Today’s lightning-paced digital retail world means shoppers have more power than ever, and they want what they want NOW. Is your ecommerce strategy designed to deliver the best customer experience? ...

Infographic: Are you missing the critical link in the customer experience chain?

infographic: are you missing the critical link in the customer experience chain?

Published By: Research Desk Released: Nov 19, 2019

All businesses make constant eorts today to improve their customer experience (CX) to drive revenue and profitability. There is, however, one vital link in the chain that is often ignored strong emplo...

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