Customer Relationship Management (CRM ) Whitepapers for Free | SaaS Demand

The Fundamentals of CRM Data Management

the fundamentals of crm data management

Published By: Research Desk Released: Dec 08, 2020

Businesses that get data management right experience better customer relationships, create more effective sales and marketing campaigns, and uncover valuable insights that increase revenue and growth....

Quality CRM Data: The Key to Delivering Great Customer Experiences

quality crm data: the key to delivering great customer experiences

Published By: Research Desk Released: Dec 08, 2020

In a culture that relies heavily on social media, online reviews, and brand advocacy to gauge product and brand performance, your ability to deliver great customer experiences is key to rising above t...

451 Research: The Right Observability Tool Improves Customer Experience, and the Bottom Line

451 research: the right observability tool improves customer experience, and the bottom li...

Published By: Research Desk Released: Dec 07, 2020

Application performance has always been important. Uncertain market conditions and the accelerated shift to digital business have elevated performance to be a top imperative for most organizations. Su...

Conversational Commerce: How to Turn Relationships into Revenue

conversational commerce: how to turn relationships into revenue

Published By: Research Desk Released: Dec 04, 2020

Conversational Commerce: How to Turn Relationships into Revenue How to turn relationships into revenue. What is conversational commerce? How does it impact customer loyalty? 5 ways to co...

Rethinking the Local Retail Experience

rethinking the local retail experience

Published By: Research Desk Released: Dec 04, 2020

Rethinking the Local Retail Experience In the age of convenience, brick-and-mortar retailers must modernize the local customer experience to compete and win. Learn why convenience is king for ...

Google Maps Marketing 101

google maps marketing 101

Published By: Research Desk Released: Dec 04, 2020

Google Maps Marketing 101 Learn how to turn your Google Maps listing into more website visitors, clicks, and customers. Create your Google Maps business listing Optimize your listing for lo...

5 Ways to Stay Ahead of the Competition

5 ways to stay ahead of the competition

Published By: Research Desk Released: Dec 04, 2020

5 Ways to Stay Ahead of the Competition How Businesses Can Adapt to Changing Customer Expectations Post-COVID-19 Customer Expectations have changed. Consumers crave experiences that are bot...

6 Critical Touchpoints: How to Keep up with the Modern Customer Experience

6 critical touchpoints: how to keep up with the modern customer experience

Published By: Research Desk Released: Dec 04, 2020

6 Critical Touchpoints How to Keep Up with the Modern Customer Experience Learn the six critical touchpoints in the new modern customer journey Get actionable tips for how to improve each t...

Improving Workforce Performance Through Digital Transformation

improving workforce performance through digital transformation

Published By: Research Desk Released: Oct 16, 2020

Improving Workforce Performance Through Digital Transformation examines how providing better information can accelerate performance and reduce costs. True digital transformation leverages technolog...

The State of Performance Management 2020

the state of performance management 2020

Published By: Research Desk Released: Oct 16, 2020

An effective performance management (PM) process is undoubtedly the need of the hour. However, there is no perfect PM process and it varies according to organizational and workforce needs. To understa...

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