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Build A Nextgeneration Contact Center

build a nextgeneration contact center

Published By: Research Desk Released: Nov 14, 2018

6 Ways to Empower Agents and Master First Contact ResolutionIs your outdated contact center keeping you up at night? The pressure is on for businesses to deliver fantastic customer service and improve...

15 Ways To Use Event Technology To Create Killer Sponsorship Packages

15 ways to use event technology to create killer sponsorship packages

Published By: Research Desk Released: Nov 14, 2018

Trends for 2018 show increased investment in event sponsorship by brands. If event organizers want to take advantage of this growing interest, offering competitive sponsorship packages is key.In this ...

How To Increase Event App Adoption & Usage

how to increase event app adoption & usage

Published By: Research Desk Released: Nov 14, 2018

So you've decided to use an app at your next event. But you still need to figure out one big thing...how do you convince attendees to download and use it? Fear not With a solid marketing strategy, you...

5 Surefire Gamification Strategies To Crush Your Event Goals

5 surefire gamification strategies to crush your event goals

Published By: Research Desk Released: Nov 14, 2018

Event gamification can be a massive contributor to your event's success. With the right planning, games can help you achieve common goals such as improving networking, boosting attendee engagement, an...

10 Best Practices For Automating Appointment Management

10 best practices for automating appointment management

Published By: Research Desk Released: Nov 14, 2018

How responsive are your patients to your appointment reminders? Today's patients have come to expect that companies and organizations will communicate with them on the channel they prefer. But many he...

How Leading Provider Cuts No-Shows To 3%

how leading provider cuts no-shows to 3%

Published By: Research Desk Released: Nov 14, 2018

With more than 1 million clinic visits annually and nearly 2 million calls into its contact center, patient engagement was a big (and daunting) task for this large Malcom Baldrige National Award-winni...

Nuance Appointment Management Solutions

nuance appointment management solutions

Published By: Research Desk Released: Nov 14, 2018

Nuance Appointment Management can help you drive better staff utilization, improve outcomes and increase patient engagement. Multichannel, orchestrated outreach, conversational, two-way messaging, EHR...

The Mobile Revolution Is Just Getting Started

the mobile revolution is just getting started

Published By: Research Desk Released: Nov 14, 2018

A decade after the introduction of the first smartphone, mobile devices and applications have had an undeniable impact on the way people work, play, and perform routine tasks. Yet despite this great u...

Idc: 4 Ways It Transformation Accelerates Application Innovation

idc: 4 ways it transformation accelerates application innovation

Published By: Research Desk Released: Nov 14, 2018

Digital users expect innovative software on-demand. Exceed their expectations with new applications built on modern technology that's fast, agile and smart. Transform your IT with leading hyper-conver...

Authentication Services Single Sign-On For Sap

authentication services single sign-on for sap

Published By: Research Desk Released: Nov 14, 2018

For many organizations, SAP applications and services are mission-critical. However, SAP applications often must meet strict standards demanded by Regulatory compliance, internal controls and corporat...

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