As enterprises make increasingly data-driven decisions, the ability to connect and communicate between business and productivity applications becomes evermore important. Business depends on human interaction, and that interaction, in turn, depends on communications. Thus, in today’s hybrid IT environment, where applications reside everywhere from on-premises to public and private clouds, unified communications as a service (UCaaS) is playing an increasingly important role, with the market projected to reach more than $60 billion
SIX WAYS TO MAKE UC INTEGRATION PAY OFF IN PRODUCTIVITY
