We concluded from our research that mid-market banks are correct in prioritizing productivity via technology but often fail to fully optimize these investments to see real reductions in efficiency ratio. we found that mid-market banks—entities with $1 billion to $250 billion in assets—were overwhelmingly aligned around the need to boost productivity by leveraging digital technology. When we looked deeper, however, our report revealed an important contradiction: an industry aligned around leveraging digital technology to boost productivity, but also one that is still failing to meet Analog standards of optimal efficiency ratio.
The New Mid-Market Benchmark For Bank Efficiency Ratio
