Many government agencies are just waking up to the prospect of incorporating a digital workforce into their organizations as part of their digital transformation initiatives. For too long they have relied on human workers— whether staff, contractor or outsourced—to perform repetitive, error-prone tasks that are better suited to machines that won’t make mistakes. With a coming wave of retirees, lack of filled billets, and a culture of doing more with less, now is the time for change.
The Journey to RPA: Five Phases to Unleashing the Power of a Digital Workforce
