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Strengthening Customer Service in the Travel and Hospitality Industry With Conversational AI

Strengthening Customer Service in the Travel and Hospitality Industry With Conversational AI

Cognigy
Published by: Research Desk Released: Feb 01, 2022

Ready to enhance your customer service?

The travel and hospitality industry took a beating during the pandemic, but are slowly rallying. In a post-COVID-19 world, contactless service is becoming the accepted norm, and travelers are lining up to book hotels, change flights, and arrange car rentals with more agility than ever.

That’s why self-service options are becoming more popular as they cut down on wait times and the necessity of dealing with a harried CSR over the phone.

Download our free whitepaper and explore:

What Conversational AI can do to strengthen your customer service.

How to reduce cost and improve the performance in your customer communication.