Contained as we have been in our homes, in recent times, we have also been striving and learning to optimize our remote working lives for peak performance, productivity and efficiency. While many businesses admittedly struggled, at first, to settle their workforce into distributed home offices, now that they’ve figured out how to work remotely, it is going to get harder – even costly – to not consider the model as a norm for the future. Therefore, no longer will it suffice to digitize just our customer value chains. Our global work value chain – people interactions, processes and systems – will need to become all-digital too. This conversation, then, is about imagining and implementing innovative, digital solutions that uniquely equip a diverse set of distributed workers to collaborate, using all manner of devices, while securely accessing company and work resources anywhere/anytime with self-service support options. Then again, this conversation is also about adopting intelligent and elastic cloud infrastructure to support short- and long-term workplace strategies and capabilities that bring collaboration tools, automation, mobility and analytics into the several remote workspaces that now make up our workplaces.