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Novant Health uses machine learning to streamline IT workflows

Novant Health uses machine learning to streamline IT workflows

ServiceNow
Published by: Research Desk Released: Mar 15, 2020

See how Novant Health created a single system for tracking support incidents, requests, products, and investments with ServiceNow. They were able to unite processes and create a single online portal for all service requests, to use AI to help with triaging, and to deploy mobile apps to speed up service requests.