In our 26-criteria evaluation of enterprise content management (ECM) business content services providers, we identified the 15 most significant ones — Alfresco Software, Box, Everteam, Hewlett Packard Enterprise (HPE), Hyland, IBM, iManage, Kofax, M-Files, Microsoft, OpenText Content Suite, OpenText Documentum, SER Group, SpringCM, and Upland Software — and researched, analyzed, and scored them.