As organisations become more dependent on software to automate and streamline their operations, users are developing strong emotional connections to their applications and vendors.
Utilising this report and data set will help you make better purchasing decisions and understand the benefits of implementing a Cloud ERP solution for your business. In order to determine which capabilities matter most to you, a scale of satisfaction ranging from Disappoints, Almost Satisfies, Highly Satisfies, and Delights is applied to each core vendor capability providing an ability to understand satisfaction across several business and IT competencies.