Months of store closures and stop-start lockdowns. An accelerated shift to e-commerce driven by changing consumer habits and preferences. Retailers have had to build operational resilience and flexibility into their store estates and workforce, while ensuring the highest levels of health and safety in stores to keep both customers and employees safe.
These are just some of the ways the COVID-19 pandemic has transformed the risk landscape for retailers.
In this episode of Retails Systems podcast, editor Hannah McGrath sits down with Helen Sutton, SVP of EMEA and APAC Sales at Dataminr, to discuss how real-time data is helping retailers manage emerging risks—across physical and online channels—to ensure they stay ahead of events as they occur.