Business service outages can negatively impact your reputation and your bottom line. It’s time to become service-aware! Learn how the integration of IT Operations Management (ITOM) with IT Service Management (ITSM) can make incident and change management highly efficientallowing your organization to nearly eliminate service outages. Join us for a webinar that will enable you to: Reduce service incidents and be more responsive to them Increase internal customer satisfaction with IT Monitor improvements in service availability