Managing tax exempt sales is complex, with variations in tax jurisdictions across the country. But a poor process for handling exemptions can be a source of frustration, reducing customer retention and company profits. Exemption certificate management is an often overlooked part of that process, but can have a huge impact on the satisfaction of tax exempt customers. This paper covers how inadequate processes for managing exempt customers and exemption certificates can impact your business.
Keeping Tax Exempt Customers Happy
