With the pandemic continuing to disrupt businesses and impact corporate bottom lines, companies are under pressure to accelerate their digital transformation and move away from in-person transactions that slow down business practices.
Companies are actively seeking technologies that remove manual processes, according to Aberdeen Research, as well as ease automation and enable remote workers to complete virtually all tasks that are required of them. E-signatures are a key technology that drives this transformation.
Studies also demonstrate that firms that do introduce e-signatures and integrate that technology with other collaborative systems reduce bottlenecks that hold the company back and increase the capabilities of employees.
According to Aberdeen, businesses obtain the optimum benefits – from saving resources to completing deals more rapidly and building efficiencies within the organization – by adopting e-signature solutions that are closely integrated with Microsoft products. Businesses with e-signatures linked with tools such as Microsoft Dynamics 365, for example, leverage artificial intelligence and automation at three times the rate of their competitors.
And that translates to a significantly higher likelihood of attaining sales goals, faster and more efficient sales cycles – and 80 percent higher customer satisfaction.
The benefits go beyond interactions with customers, Aberdeen emphasizes, with companies able to utilize technology in the recruitment, training and on-boarding of new employees. That, in turn, enables new staff to be more rapidly and efficiently introduced into the organization.
Make your mark in business: Why an e-signature is essential.
- Studies by Aberdeen Research have shown that best-in-class organizations are twice as likely to use e-signatures.
- Companies that implement e-signatures that are integrated with vital collaborative systems gain increased capabilities and experience fewer bottlenecks.
- Organizations that utilize automated, intelligent e-signature platforms are twice as likely to have confidence in the quality, accuracy and delivery of documents required to complete business deals and processes.
- The research also indicates that companies that use e-signatures as part of their modernized sales efforts are 70 percent more likely to meet their sales goals.
- Those same companies are also three times more likely to experience faster and more efficient sales cycles and fully 80 percent more likely to record improved customer satisfaction.