For the second consecutive year, Total Retail surveyed its audience of retail executives to get a better understanding of their current and future technology usage. We wanted to know which technologies they were currently using, how their spending on technology was going to change in 2019, and insights into their technology buying processes.
Key insights from the report include the following:
- the technologies retailers are adopting and investing in, and why;
- which emerging technologies are generating the most interest from retailers in 2019;
- who within retail organizations have the most significant involvement in the tech buying process, as well as how many service providers they evaluate before a major tech purchase;
- what the most important metric for evaluating the success of a tech investment is for retailers; and
- much more!
This report serves as a valuable resource for retailers looking to learn more about the technology landscape within their industry. Benchmark yourself against the competition and discover future technology adoption and spending trends that can help position your business for success.