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The Evolution of HR Service Delivery in the New Digital Experience Era

The Evolution of HR Service Delivery in the New Digital Experience Era

ServiceNow
Published by: Research Desk Released: Jan 29, 2021

This ebook highlights the focus on employee experience and digital enablement;

  • the state of cloud-based HR technology
  • the evolution of HR service delivery practices
  • the prevalence of artificial assistants in HR service delivery
  • and the outlook for HR service delivery as part of Global Business Services (GBS)