What’s Inside
Are your billing and collection processes creating unnecessary work for employees and frustrating your customers?
Invoice Cloud partnered with the Center for Digital Government (CDG) to survey local government officials and employees to understand the obstacles they face when it comes to meeting their payment goals. While this problem has never been one-dimensional, the COVID-19 pandemic has added a new urgency to an already complex problem: how do you modernize the collections process to keep pace with an increasingly digital world, all while keeping employees, clientele and revenue streams
healthy?