A large bank wanted to automate their existing employee on-boarding process and improve the engagement experience.
Challenges:
With the plethora of activities involved in the employee on-boarding process involving diverse systems and parties to orchestrate a smooth on-boarding, the process can be extremely time consuming and can often lead to delays for the new hire to be 100% equipped from day 1, hence reducing productivity and ROI of overhead expenses.
Consolidating and organizing all the information associated with a new employee
Eliminating tedious manual entry work
Resolving compliance issues created by outdated forms and protocols
Solution:
Studied and analyzed the on-boarding processes in detail to understand the suitability of RPA
Designed and deployed bots that automatically read and validated data from multiple systems
New employee documents and amp; reports were automatically uploaded to backend systems
Upon completion of the process, new employees were notified via email