The challenge Native Microsoft data storage offers a number of great features and also some significant gaps. Versioning, replication, recycle bin, and retention policies do not fully secure customer data from risks. Without a true cloud data protection solution, customers are likely to face the following challenges in protecting Microsoft365 data:
- Gaps in Microsoft’s retention policy expose sensitive data to risk
- Data loss arising from security holes in Microsoft365
- Limited data availability and control
- Non-compliance, regulatory fines Shared responsibility model and customer implication Microsoft states that under its shared responsibility model, the customers own their data and identities across all of the Microsoft 365 applications. It is worth noting that Microsoft SLAs are built around service guarantees and not data retention.