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IDC: Transforming the User Experience through Best-in-Class Support

IDC: Transforming the User Experience through Best-in-Class Support

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Published by: Research Desk Released: Apr 18, 2019

What does it take to transform the customer experience?

Understanding and adapting to diverse users and technologies.

Shifting from transactional experiences to engaging experiences that build trust and foster loyalty.

Using technology and improved processes to speed resolution times, increase productivity, and ultimately transform the user experience

Opportunity exists to differentiate your company through best-in-class support.