Just when you thought you’ve heard all there is to hear about customer communications, new terms
emerge. What exactly is omnichannel? How can it grow into opti-channel? How do they both relate to digital transformation, and how can having it all clear in your mind help you hit your goals?
Adopt new digital habits for smart communication.
What’s inside
- How to future-proof your communications
- The difference between omnichannel and opti-channel Strategies for deeper customer engagement