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Contact Centers: The Moment of Truth for Your Brand

Contact Centers: The Moment of Truth for Your Brand

Serenova
Published by: Research Desk Released: Feb 19, 2019

How does customer service impact someone’s decision to buy – or not buy – from your company? We commissioned independent technology market research specialist Vanson Bourne to get to the bottom of it. The findings just might surprise you.

Download this white paper for the 10 key findings and learn how to avoid common mistakes that can impact your company’s reputation and bottom line!