In this ebook, we cover winning strategies from five top brands who use Khoros Communities for customer engagement: Visa, HP, Sony Europe, Telstra, and StarHub. Read the ebook today to learn the basics of how they found success.
Here’s a sneak peek at what we discuss in the ebook:
Customizing to boost engagement on online communities
Visa needed a way for external developers to connect more easily with their engineers to foster interaction, inspiration, and free exchange of ideas and information. That’s why they partnered with Khoros to build a brand community, the Visa Developer Platform. They put forums front and center, ensuring that developers knew Visa was there to support them. This helped Visa increase the number of users, interactions between users, and user satisfaction within the community.