Consumers expect more.
The Utilities industry ranks 2nd worst for customer experience, has a consumer distrust problem and is listed at the bottom for reputation.
In addition to this, the traditional utility business model is being turned upside down. In countries around the world, electricity demand is flat or falling. The decades-old linkage between economic growth and electricity demand growth is beginning to decouple. Utilities’ margins are being squeezed by energy efficiency improvements, behind the meter generation and the relentless rise of renewable energy. Regulated utilities are facing increased scrutiny on capital expenditure.
The solution to these fundamental issues? SAP Cloud for Utilities.
SAP Cloud for Utilities is a next generation SaaS solution enabling the end-to-end lead-to-cash processes for multiservice utilities. It aims to help digital utilities capture new opportunities and develop innovative new business models in the rapidly evolving market for utilities products and services
A key part of the SAP Cloud for Utilities vision is to accelerate the time to market for any kind of product, including new energy products, physical products, complementary services and multiservice bundles.
In the following webinar learn about our vision for the UK and amp;I Energy sector, see product demos and hear more about the capabilities and applications of the solution.