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7 Considerations When Designing an RFP for a Chatbot

7 Considerations When Designing an RFP for a Chatbot

Espressive
Published by: Research Desk Released: Jun 01, 2020

An AI-based chatbot (also known as a virtual assistant or virtual support agent) can enable you to reduce your budget through automation, shorten SLAs on critical issues, and improve workforce productivity to support the new normal. But it can just as easily turn into a lengthy, expensive, failed proposition.

How can you make sure your chatbot initiative will succeed? It all starts with a strong RFP designed specifically for chatbots. and amp;nbsp;

In this eBook you will learn:

and amp;bull; and amp;nbsp;The and amp;nbsp;7 considerations that you should build into your RFP

and amp;bull; and amp;nbsp;Actual questions to include in your RFP to help ensure success

and amp;bull; and amp;nbsp;How to ensure reduced call volume and high employee adoption