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The way insurance is marketed, underwritten, and sold is changing swiftly. Thanks to the Internet of Things, data is continually streaming toward insurer databases, helping them make decisions faster and more profitably.
The ways in which consumers interact with insurers to buy policies, change policies, and make claims have also shifted. Self-service options are becoming more prevalent , with pre- insurance walkthroughs as well as claims handling turning into almost completely remote processes.
Download the free whitepaper and explore:
- How Conversational AI can help streamline your insurance process.
- What Conversational AI is doing to enable cost reduction and performance improvement.