VMware Workspace ONE is an integrated digital workspace platform for end user computing that includes capabilities ranging from device management to app and desktop virtualization, including an identity-based app catalog for all employees. VMware commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying Workspace ONE.
The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of Workspace ONE on their organizations’ end user computing tasks. To better understand the benefits, costs, and risks associated with this investment, Forrester interviewed four customers with years of experience using Workspace ONE.
Prior to using Workspace ONE, customers used a combination of specialized tools and manual processes to manage the same tasks. Executives worried about perceived inefficiencies, mistakes, and security holes with aging management tools. One executive told Forrester: “Using Workspace ONE moved us beyond silos of physical and virtual desktops; it gave us a path for consolidating many different environments for users. It gives access to our systems via a single pane of glass. Users don’t have to access two or three segmented portals.”