In August we got into a virtual room with Kathryn Campbell, Director of Research and Insights at Ticketmaster; Lisa Dance, Founder and UX Designer at Service Ease; Rob Huddleston, UX/Design Director at Capital One; and Jeremy Milbourne-Clarke, Head of Product Design and Experience at the NFL; and Abdul Suleiman, Chief Experience Officer at UX 4Sight for our latest Put It to the Panel event, The Future of UX and amp; CX.
The goal? Get into their heads and pass along the gems to you. Spoiler: There are a lot of gems.
Check out these highlights from the talk then watch the entire webinar replay to find out how these leaders are using UX and CX to adapt to a world changed by COVID-19 and what it might mean for our future of business.