In a matter of months, the pandemic that began in early 2020 transformed the way we collectively work. Slowly-building trends in technology, service delivery, and telework suddenly exploded as companies and their employees were forced into a work-from-home or work-from-anywhere approach. Home offices sprung up in spare rooms, dining rooms and even closets. Video conferencing went from novel to normal. And parking spaces designated for online-order pickups popped up outside restaurants, pharmacies and public libraries.
Governments and Work after COVID: An Opportunity For Transformation
