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Give Developers What They Want: Self-Service Support

Give Developers What They Want: Self-Service Support

Devada
Published by: Research Desk Released: Sep 25, 2019

You have an amazing product, but there are still going to be times when your developers need to talk with a customer support rep to resolve an issue. As a company, you want those times to be as infrequent as possible. And that’s what developers want, too. Whenever possible, they’d rather find the answers on their own. A knowledge-driven, self-service approach can accomplish both.