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Get 5G Ready. Go Digital Today

Get 5G Ready. Go Digital Today

Vlocity
Published by: Research Desk Released: Jan 07, 2021

A Playbook for Digital Leaders

5G is happening. Network rollouts are accelerating. Commercial teams are piloting use cases and preparing business cases. For many operators, the weakest link in their 5G strategies is their legacy BSS built on outdated customer, order and revenue management systems.

When it comes to the potential for 5G, speed-based tariffs for consumers, finely tuned slices of network connectivity for enterprise and emerging multi-party B2B2X models are just the beginning. For service providers, exploiting the network agility that 5G enables, and turning it into revenue, will require new monetization capabilities.

Getting 5G right will require a modern approach to BSS, one based on agility, no-code pricing changes, all-digital journeys and seamless omnichannel experiences. In this playbook, we map out how Go DigitalTM from MATRIXX and Vlocity (a Salesforce company) can deliver the capabilities operators need today for 5G success tomorrow.

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