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Customer Experience in the Digital World: Financial Services

Customer Experience in the Digital World: Financial Services

Oracle
Published by: Research Desk Released: Nov 22, 2019

Financial startups, as well as established institutions, have started to invest in and leverage disruptive emerging technologies to simplify, enhance, and redefine traditional services–across spending, borrowing, managing, investing, and risk mitigation–in very significant ways. And, the rise of these digital innovations to meet new customer expectations is being led by FinTech (Financial Services Technology).