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Service Desk, Observability, and Remote Access: Better Together

Service Desk, Observability, and Remote Access: Better Together

Published by: Research Desk Released: Jun 10, 2024

COMPREHENSIVE IT ASSET MANAGEMENT AND CMDB

• Leverage automated Discovery — Add asset information from Orion ® to a single repository of IT assets that includes computers, servers, software, routers, switches, printers, VoIP equipment, mobile devices, physical and virtual storage devices, and more.
• Control IT spending and risks — Gain greater visibility into IT asset life cycles, identifying risks and encouraging proactive management of IT infrastructure.
• Build a CMDB with visual mapping — Identify dependencies within IT infrastructure, including parent-child relationships and thorough impact analysis in change management.