The current economic climate has presented a variety of challenges for small and medium-sized organizations. According to new global research of 2,000 executives, transforming operations around new technologies and human experiences will be critical to resilience and growth.
Download the Oxford Economic report “Digital, Resilient, and Experience-Driven,” to learn about their four recommendations for success:
- Put the customer experience at the center of processes and organizational structures
- Boost employee performance and talent retention with meaningful work experiences
- Bridge process and technology gaps in data collection and analysis
- Advance digital transformation to adapt to change with more flexibility