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Leena AI, an artificial intelligence-based employee experience platform, has declared a USD 8 million funding in Series A round led by Greycroft. The company’s official release stated that the fun...

In the near future, the biggest paybacks of Artificial Intelligence (AI) will certainly come from several new ways to improve business processes, rather than from one big, all-purpose algorithm. Th...

CX management or also known as customer experience management seems to in a tussle with the traditional CRM. CRM vendors such as Zoho, SAP, Oracle, and Zendesk have placed a renewed emphasis on the Cu...