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User Experience
User Experience Whitepapers
the future of measuring experience in the digital workplace
Sponsored by:
Kyndryl
Published By:
Research Desk
Released:
Nov 10, 2021
This white paper explores the purpose and benefits of XLAs and XPIs, how they differ from SLAs and KPIs, and why they are critical to ensuring that the digital workplace continuously drives improved p...
Read more
management and support services to drive a consumer-like user experience
Sponsored by:
Kyndryl
Published By:
Research Desk
Released:
Nov 10, 2021
A three pronged approach to deliver consumer like user experience to enterprise end users to acheive strategic business objectives, increased productivity,higher ROI, and improved business outcomes. ...
Read more
overcoming customer identity challenges without compromising the user experience
Sponsored by:
Okta
Published By:
Research Desk
Released:
Feb 03, 2021
New IDG survey data defines the problems of passwords for customer identity and access management, and highlights what companies can do about it....
Read more
8 critical factors to consider when selecting an api
Sponsored by:
Shutterstock
Published By:
Research Desk
Released:
May 21, 2020
How to decide which API is right for your business Application programming interfaces (APIs) allow platforms to introduce new products or features with third-party content and functionalities. With...
Read more
deliver a best-in-class user experience
Sponsored by:
Arubanetworks
Published By:
Research Desk
Released:
Dec 03, 2019
Traditional networks can’t deliver modern experiences The IT ecosystem is changing. Today’s technology leaders must oversee a department that supports more customers, remote workers, BYOD pol...
Read more
the world’s most trusted brands trust zscaler
Sponsored by:
Zscaler
Published By:
Research Desk
Released:
Nov 13, 2019
“By not backhauling our traffic, but directly using the internet, we expect we can drive down costs by 70%.” - Frederik Janssen | VP Global IT Infrastructure Portfolio, Siemens Zscaler cus...
Read more
how to get and maintain control of your microservices
Sponsored by:
Citrix
Published By:
Research Desk
Released:
Oct 14, 2019
Learn how a hybrid application delivery system powered by Citrix ADC can help you gain control of your microservices—providing you with the network security, control and visibility you need while de...
Read more
how to secure your content in the cloud with box
Sponsored by:
BOX
Published By:
Research Desk
Released:
May 24, 2019
It seems like every week there's news of another security breach where customer data is stolen. Studies show a single security breach can result in a 5% drop in your company's stock price and damage y...
Read more
6 tips for building a thriving help center
Sponsored by:
Zendesk
Published By:
Research Desk
Released:
Jan 04, 2019
Customers are more technically savvy than ever and have come to prefer the DIY approach to solving their issues and answering their own questions. Years of research by ICMI has confirmed that customer...
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