UCaaS Whitepapers

phone, meeting, messaging: a buyer’s guide

Sponsored by: GoTo Published By: Research Desk Released: Jun 07, 2023

If you have ever joined a video meeting, sent a chat message, or placed a VoIP call, you have used UCaaS. A few letters stand for a simple solution — Unified Communications as a Service (UCaaS). The...

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uc as a service (ucaas)

Sponsored by: RingCentral Published By: Research Desk Released: Apr 08, 2020

The UC as a Service (UCaaS) Scorecard profiles, analyzes, and ranks leading hosted unified communications service providers in the U.S. and Canada. Service provider scores are based on criteria such a...

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nemertes: achieving agility with cloud uc

Sponsored by: RingCentral Published By: Research Desk Released: Apr 08, 2020

Businesses are rapidly moving to the cloud for their communications and collaboration needs, especially when they want to deliver a consistent set of services to staff anywhere in the world without th...

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uc as a service (ucaas) service provider scorecard: north america excerpts

Sponsored by: RingCentral Published By: Research Desk Released: Dec 23, 2019

In this Scorecard we look at the top 10 UC as a service (UCaaS) providers in North America. Over the past nine years, there has been slow and steady consolidation of business VoIP providers in North A...

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make ucaas the strongest multi-tasker on your team

Sponsored by: Frontier Published By: Research Desk Released: Dec 13, 2019

When WorldHotels started thinking about integrating a new telecommunications system into its business operations, the company knew it needed a system that was mobile, flexible and easy to integrate wi...

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the swiss army knife of your business: how a ucaas system does more than just communicatio...

Sponsored by: Frontier Published By: Research Desk Released: Oct 14, 2019

When WorldHotels started thinking about integrating a new telecommunications system into its business operations, the company knew it needed a system that was mobile, flexible and easy to integrate wi...

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six ways to make uc integration pay off in productivity

Sponsored by: Vonage Published By: Research Desk Released: Jun 12, 2019

As enterprises make increasingly data-driven decisions, the ability to connect and communicate between business and productivity applications becomes evermore important. Business depends on human inte...

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sd-wan for ucaas: optimizing bandwidth on any network

Sponsored by: Vonage Published By: Research Desk Released: Jun 12, 2019

Businesses have been moving their communication workloads to the cloud for about as long as the cloud has been around. But the demands that these real-time communications place on a network—as oppos...

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cloud contact center: delivering an all-in-one customer experience

Sponsored by: Vonage Published By: Research Desk Released: Jun 12, 2019

In a recent survey of 205 enterprise IT professionals, No Jitter found that nearly 60% of respondent organizations use cloud communications, with more than half of those respondents doing so for both ...

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magic quadrant for unified communications as a service, worldwide

Sponsored by: RingCentral Published By: Research Desk Released: Dec 24, 2018

RingCentral was recognized once again as a Leader in the 2018 Gartner Magic Quadrant for Unified Communications as a Service (UCaaS) worldwide. This year RingCentral outpaced the market and is positio...

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