transformation Whitepapers

stories of cx transformation

Sponsored by: Freshworks Published By: Research Desk Released: Nov 13, 2020

Today’s customer has all the power. Customer expectations have gone through the roof! The modern customer Expects instant engagement on every channel Uses reviews and ratings to make purc...

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modern crew management enables class 1 railroad to optimize crew scheduling

Sponsored by: CloudMoyo Published By: Research Desk Released: Nov 06, 2020

A large North American railroad transforms crew operations and wins CIO 100 Awards for Innovation....

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the essential starter’s guide to microsoft azure for it leaders

Sponsored by: Softchoice Published By: Research Desk Released: Oct 28, 2020

Cloud consumption is on the rise as enterprise organizations and small-and-medium businesses alike shift larger portions of their IT spend toward cloud infrastructure and services like Microsoft Azure...

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e-book: how to make a smarter move to the cloud

Sponsored by: Softchoice Published By: Research Desk Released: Oct 28, 2020

It’s a fact: migrating to the cloud is more complicated than most organizations have the capacity to deal with. For internal teams, the learning curve is too steep, the security risks are too great,...

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vpn alternative: a better user experience for remote users

Sponsored by: Zscaler Published By: Research Desk Released: Oct 21, 2020

Transformation has created a need for a better approach to remote access. VPNs backhaul traffic through a datacenter just to access apps running in the cloud. This means a poor user experience and an ...

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5 key considerations for government cloud monitoring

Sponsored by: Dynatrace Published By: Research Desk Released: Sep 16, 2020

Fact Sheet Government agencies have to embrace software as a core competency to ensure mission attainment. However, the transformation to becoming a software provider is a significant task, as ...

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gartner report: the role of workstream collaboration in the new work nucleus

Sponsored by: Citrix Published By: Research Desk Released: May 24, 2020

During a profound transition to digital business, the tools employees use every day are undergoing a significant transformation. Decades-old collections of locally deployed personal and team productiv...

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legacy automation – how outdated tools limit innovation

Sponsored by: Redwood Published By: Research Desk Released: May 08, 2020

IT is at the centre of an ongoing revolution digital business. Deloitte’s recent global CIO survey1 asked more than 1,400 C-level IT and business leaders what’s expected of them and their teams. T...

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the strategic people leader’s guide: creating a positive employee experience

Sponsored by: 15Five Published By: Research Desk Released: Apr 17, 2020

Cultivating a workplace environment where every employee can thrive has the ability to transform any business. Not only does it empower individuals to work within their unique set of strengths, but it...

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ai’s influence on financial services and insurance

Sponsored by: Tibco Published By: Research Desk Released: Apr 08, 2020

For the final webinar of 2019, our focus turned to one of the largest sectors of the world economy: finance. Artificial intelligence is transforming the way that FSI functions, bringing a game-changin...

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