Technology Whitepapers

the ultimate buyers guide to construction software

Sponsored by: PlanGrid Published By: Research Desk Released: Apr 09, 2019

What should you look for in construction software? Many rapidly growing construction companies face this question. This Buyers Guide will walk you through what questions to ask when evaluating differe...

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2018 industry report: construction disconnected

Sponsored by: PlanGrid Published By: Research Desk Released: Apr 09, 2019

PlanGrid partnered with FMI Corporation to survey construction leaders about how teams spend time and leverage technology investments. The results indicate that time spent on non-optimal activities su...

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accelerating service delivery with it automation

Sponsored by: Logicalis + VMware Published By: Research Desk Released: Apr 04, 2019

Automation is one of the keys to achieving speed and agility in delivering the IT services that your business units and software developers need to bring applications and services to market faster. VM...

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2019 econsultancy digital trends report

Sponsored by: Adobe Published By: Research Desk Released: Apr 04, 2019

The Digital Trends 2019 survey closed with more than 12,500 responses worldwide! The results are in for 2019 and once again, businesses have their sights set on improving customer experience. Data ...

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5 building blocks of an exceptional web experience

Sponsored by: Adobe Published By: Research Desk Released: Apr 04, 2019

The most important component for brand relevance and long-term customer relationships is the ability of an organization to deliver captivating experiences that feel personal, every time. Roughly 90% o...

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smarter & faster: helping transportation and logistics companies improve fleet manage...

Sponsored by: Here Tech Published By: Research Desk Released: Apr 04, 2019

By making use of the right technology, transportation and logistics (T&L) companies can reinvent their industry with superior customer service, increased revenues, and reduced costs. This whitepap...

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getting to iconic: how world-leading brands balance talent and technology for cx excellenc...

Sponsored by: Genesys Published By: Research Desk Released: Apr 03, 2019

Successfully implementing and managing a comprehensive suite of customer experience technologies is essential for global businesses seeking to sustain high levels of customer experience and brand valu...

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customer experience trends & technology guide

Sponsored by: AstuteSolutions Published By: Research Desk Released: Apr 02, 2019

5 Key Customer Experience Trends How consumers interact with brands has fundamentally shifted over the past decade, fueled by the rise of the web and of mobile devices. No industry has been harder ...

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devops without measurement is a fail

Sponsored by: NewRelic Published By: Research Desk Released: Apr 01, 2019

It’s becoming an increasingly common scenario for many organizations: you’re now months into your DevOps initiative but the results are still hard to see. While automation efforts have made it eas...

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nice wfm 7.0: forecasting with artificial intelligence

Sponsored by: Nice Published By: Research Desk Released: Mar 29, 2019

We are living in a golden age of predictive analytics, and forecasting and predictive technologies are revolutionizing business well beyond the contact center. These forecasting capabilities are suppo...

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