Engagement Whitepapers

transform customers experience with connected field service

Sponsored by: Salesforce Published By: Research Desk Released: Dec 05, 2019

In the era of the connected customer, delivering a superior, endto- end customer experience has never been more important. In fact, according to the Customers 2020 report, customer experience has over...

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introductory guide to web personalization

Sponsored by: Marketo Published By: Research Desk Released: Nov 04, 2019

Your website is the hub of interaction between your company and your customers, and in an increasingly competitive digital landscape, today's buyers aren't simply looking for a one-size-fits-all custo...

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office 365 + ems better together

Sponsored by: Microsoft Published By: Research Desk Released: Feb 04, 2019

Digital transformation is fundamentally changing the way companies use technology to drive growth in innovation, Digital transformation is fundamentally changing the way companies use technology to dr...

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state of engagement

Sponsored by: Marketo Published By: Research Desk Released: Jan 23, 2019

"The Engagement Economy—the reality that we consume and market in today—is a new era where everyone and everything is connected. And in this reality, consumer expectations have shifted to require ...

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