Digital Whitepapers

build vs. buy? guide for customer identity and access management (ciam)

Sponsored by: Akamai Published By: Research Desk Released: Aug 09, 2019

Digital identity and customer profiles are at the center of every company’s digital transformation. In today’s markets, customer identities and the personal data associated with them are among ...

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the age of the customer-centric cio

Sponsored by: Salesforce Published By: Research Desk Released: Jul 23, 2019

In today’s Digital Age, companies that listen to their customers, are adept at solving those customers’ pain points, and deliver relevant and immersive experiences have the advantage. With custome...

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why it pays to go paperless

Sponsored by: Docusign Published By: Research Desk Released: May 21, 2019

DocuSign is helping small and mediumsized business operate more quickly, more efficiently, and at lower cost, while delighting customers with a better overall experience. Industry experts predict t...

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trends in personalization

Sponsored by: Sitecore Published By: Research Desk Released: May 20, 2019

Delivering personalization to consumers at scale requires a combination of the right data and the right technology. Download this SoDA report and learn from Perficient Digital, Dept, Microsoft, Deepe...

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forbes: the challenges of tomorrow’s cio

Sponsored by: VMware Published By: Research Desk Released: Feb 26, 2019

Just because Fortune 500 companies weren't born digital doesn't mean they can't evolve their development and delivery operations to build the next generation of digital experiences. Doing so demands m...

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rethinking work for the digital age: an executive’s guide

Sponsored by: Google Published By: Research Desk Released: Feb 20, 2019

To remain competitive, executives must embrace change and equip employees to do the same. There's no denying that introducing new technology and leading through transformational change comes with c...

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cx trends & technology guide: restaurant industry edition

Sponsored by: Astute Solutions Published By: Research Desk Released: Feb 14, 2019

3 Key Customer Experience Trends   The restaurant and hospitality industries have always focused on delivering the absolute best experiences that will keep guests coming back again and agai...

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the future of fax in healthcare is paperless

Sponsored by: OpenText Published By: Research Desk Released: Feb 14, 2019

Health care providers depend on fax services for communication. As the industry goes digital, paperless fax is emerging as a key component of a secure, HIPAA-compliant channel for sensitive patient in...

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the winning playbook for experience personalization

Sponsored by: Adobe Published By: Research Desk Released: Jan 03, 2019

Personalized customer experiences can drive double-digit revenue growth for your business. However, poor personalization can hurt your bottom line, as consumers switch from companies that fail to meet...

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state of digital advertising

Sponsored by: Adobe Published By: Research Desk Released: Jan 03, 2019

As digital advertising channels and challenges increase, it’s more important than ever to connect to customers in a way that’s timely, personal, and relevant. Start with The State of Digital Ad...

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