Digital World Whitepapers

how ecommerce grows revenue in healthcare.

Sponsored by: Adobe Published By: Research Desk Released: Jul 16, 2021

When 2020 began, healthcare suppliers faced critical challenges. Competition from titans like Amazon and Walmart was escalating. Customer expectations for experiences on par with other industries made...

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mdm elevate elevating business through data management.

Sponsored by: Deloitte Published By: Research Desk Released: Apr 29, 2021

In today’s digital world, businesses are challenged with rapidly evolving customer and competitor landscapes. An influx of technologies and touchpoints has significantly shifted customer expectatio...

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picking a path: build versus buy

Sponsored by: Siemens Published By: Research Desk Released: Mar 09, 2021

Every organization in our digital world has to determine whether it is better to buy commercial off-the-shelf (COTS) software or build software that directly meets their needs. For over 20 years, the ...

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risk-based vulnerability management: focus on the vulnerabilities that pose the greatest r...

Sponsored by: Tenable Published By: Research Desk Released: Feb 08, 2021

Security teams are dealing with more vulnerabilities than they can handle. Spreading these limited resources too thin can quickly lead to inefficiency and burnout. Don't waste precious time remediatin...

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10 reasons why your it incidents aren’t resolved faster

Sponsored by: Everbridge Published By: Research Desk Released: Aug 03, 2020

Despite continued advances with technology in today's digital world, information remains our most valuable commodity. To an organization, the speed at which this information is delivered, recognized a...

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it operations playbook: 8 communication improvements to reduce mttr (mean time to repair)

Sponsored by: Everbridge Published By: Research Desk Released: Aug 03, 2020

In today's connected, digital world, a major IT issue translates directly into a business issue. When things go wrong with IT, your business is disrupted and in some cases, can grind to a stop. Everyd...

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finacle connect – a coffee table read on ‘reimagining customer journeys for the digita...

Sponsored by: Infosys Finacle Published By: Research Desk Released: Mar 13, 2020

It is the age of the empowered customer. Evolving customer expectations and rapid technological change are continually resetting the rules of business. And while the customer’s mind continues to be ...

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hpe aruba cx switching portfolio

Sponsored by: Aruba Published By: Research Desk Released: Dec 09, 2019

This white paper explores how organisations can address today’s highly taxed, IoT-enabled, and mobile-first network environments with Aruba’s CX switching portfolio....

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customer experience in the digital world: high-tech and manufacturing

Sponsored by: Oracle Published By: Research Desk Released: Nov 19, 2019

The arrival of a “fourth industrial revolution” has changed everything in high-tech and manufacturing (HTM)—from the way products are manufactured to the way they’re serviced and sold. In t...

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customer experience in the digital world: consumer goods and retail

Sponsored by: Oracle Published By: Research Desk Released: Nov 19, 2019

Today’s lightning-paced digital retail world means shoppers have more power than ever, and they want what they want NOW. Is your ecommerce strategy designed to deliver the best customer experience? ...

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