Digital services Whitepapers

the future of digital government

Sponsored by: Intel Published By: Research Desk Released: Nov 22, 2019

The world of digital government is quickly changing. Driven by new ideas and a demand for data, the global community needs innovative ways to turn visions into reality. From programmes that are ...

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tips to make a lean, mean itsm machine

Sponsored by: Atlassian Published By: Research Desk Released: Oct 10, 2019

Agile IT teams are more adaptable to changing needs, increase velocity when delivering new technology, and improvise when faced with obstacles. These teams also align with the business needs and strat...

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find out what your next-gen customers really want

Sponsored by: Cognizant Published By: Research Desk Released: Jun 04, 2019

Gen Z was born with a digital spoon in their mouths. This gives them different attitudes toward the Internet, privacy, content, commerce and more. For example, they are more willing to pay for certain...

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state of application development, 2018 – 2019: higher education

Sponsored by: Outsystems Published By: Research Desk Released: May 17, 2019

If your digital student services, mobile apps, or other digital transformation efforts are stuck in lengthening IT queues, you’re not alone.  OutSystems shines a light on the challenges that higher...

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digitise or die

Sponsored by: Docusign Published By: Research Desk Released: May 10, 2019

Everyone knows the old adage don’t put off until tomorrow, what can be done today. And, while in recent times we’ve seen an air of complacency from businesses waiting for that catastrophic driver ...

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the digital transformation of citizen services

Sponsored by: Microsoft Published By: Research Desk Released: May 03, 2019

With the rise of e-commerce, apps, and other always-on digital services, private-sector companies are raising the bar for customer experiences. Their impact has already been felt in government, where ...

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open banking platform strategy

Sponsored by: Mulesoft Published By: Research Desk Released: Apr 03, 2019

Modernize customer engagement with APIs Financial services has seen more disruptive technologies introduced over the past three years than any other industry. To meet customer expectations for on-...

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